Page 25 - Suncor 360 - September 2014 - English

23

FEATURE
SEPTEMBER 2014
360

Process improvement ramps up

More process improvements are coming this fall. The changes are expected to make it easier for you to

adhere to process – and that adds up to better performance for Suncor.

It’s all part of the Process Improvement The readiness factor
“It is important that affected groups have a

Program (PIP) – our Suncor-wide initiative broader understanding of the change and
to improve the processes that support our A concerted effort has been underway for how their roles affect each other’s work,”
months to make sure the business units and
maintenance and reliability activities.
says Wendi Ulan, integration lead for Oil
functions are ready to support the changes.
Sands & In Situ business readiness team.
“We’re at an important stage in our
“We are taking a comprehensive approach “When you are clear about the process, it’s
journey,” says Michelle Rousseau, GM, PIP easier for you to adhere to the process.”
solution delivery. “After several smaller to business readiness,” says Shanyn Bzowey,
director of change management. “PIP will
releases, months of consultation, More information around the upcoming PIP
be supported by Change Management,
preparation and ine-tuning, we’re Communications and Learning to provide changes and what this work means to
prepared to deliver the biggest round
affected employees and contractors will be
the tools and framework to help prepare
of improvements.”
process owners and end-users for the shared as the fall release date approaches.
The PIP team is targeting the level of
The work scheduled for October is mostly changes coming. The business units and
communications, training and engagement
focused on the way we manage materials functions will help ensure their areas are to people based on how much their work
and services. The changes make it easier to ready, willing and able to sustain the
is affected. If you have a question
create and manage purchase orders, changes being delivered. We’ll need active, about PIP, please email
monitor and control the movements of ongoing collaboration among all partners.”
process_improvement@suncor.com.
materials, and review and validate
contractor time. It also provides our bigger To this end, each business unit and function
has set up a readiness team to work with
suppliers with self-serve access that will
PIP. Depending on how much their areas
enable increased communication and are affected, these teams inluence every
information sharing.
step of the program, from design through
to implementation and sustainment. Most
“If we want to be operationally disciplined,
we need to be able to adhere to process. of their focus is on making sure the

This work will make it easier for us to do people affected have the knowledge,
the right things, the same way every time, skills and abilities to implement and

when it comes to managing our materials sustain the improvements.
and services,” says Michelle.
Michelle Rousseau

The next round of changes will also roll out

the new SAP security model to Upstream,
Finance, and Legal Affairs.

With so many changes happening at the same
time, how do we make them successful?

Workshops have helped to support business readiness
for PIP. Elke Scrimshaw, left, and Melodee Litwinow
take part.