Page 24 - Suncor 360 - September 2014 - English

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Agents of change

Our Employee and Family Assistance Program hperolpvsidyeosuaisnhdouyolduerrwtoayleiannuonnceirntauincteirmtaeisn times

Change is inevitable. Coping with it well? Outside of counselling, many things can

Not so much.
help reduce anxiety created by change.
Among them: exercise, healthy eating,
Which is why our Employee and Family
sufiicient sleep and a positive attitude.
Assistance Program (EFAP) is such a critical

resource for our workers, says consultant Dayle explains it’s important to see “change
Dayle Anne Bruce.
as an opportunity” and develop “hardiness”

that’s needed in complex times.
“Even when things are going well, change
can be difiicult for most people,” she says. “If a person wants to learn this skill, the

“We take comfort in routine and habits. rewards are great and a counsellor’s
And when there are multiple demands greatest joy can be instilling a sense of ‘I

placed on us, it seems easier to just do can deal with anything’ in their clients. D
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things the way we always have.”
People realize, ‘There is hope and things

will get better.’”
An upheaval can arise on any number of And it’s strictly coniidential, she stresses.
In fact, the EFAP is staffed by independent
fronts. At home, it could be a health scare And the feedback received from employees
or change in a relationship. At work, it contractors who are not Suncor employees. who have sought out the program has
“You need to have that arm’s length to
could be a daunting new project or been very positive, she says. “We
re-organization. Tragedies, such as the ensure trust in the program. Our respective periodically implement coniidential client
codes of ethics as registered psychologists
employee and contractor fatalities of the satisfaction surveys to determine if the level
past year, can also take a toll.
and social workers require that all of support is keeping up with the demand
information is protected, with exceptions
for service.”
That said, the EFAP is not just for crisis through legislation or client’s informed

management. “People often wait far too consent only.”
long to address problems,” says Dayle.
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to talk to.”